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Set your Primary DNS to 8.8.8.8 and your Secondary DNS to 8.8.4.4. For iPhone, click here. F or Android, you'll need to download a DNS-changing app or you can set this through your router settings. Change the network you're connected to, either a different wifi network or your mobile network( NOTE: Open the drawer, go to Settings, and enable USE CELL DATA). This error indicates that it failed to retrieve all the necessary to run the app properly. The following information is specific to the Warframe Companion app. If you open the app while on a mission, you may have issues with losing items, starting missions, etc. There will be a prompt if you are logged in (or on the console this will show every time), to terminate the connection. Note: The app cannot run at the same time as your PC/Xbox One/PS4/Nintendo Switch when you are in-game. Try a different internet connection such as a different Wi-Fi connection or enabling/disabling mobile data. Disable any UI management software or anything that changes the way Android or iOS works by default. Delete the app from your device completely, then re-install Warframe from Google Play or App Store. Ensure your phone and the Warframe app are up-to-date. If at this point you are still experiencing issues, check these additional points: Reboot your phone and reinstall the app from the App Store. Go to: Settings -> General -> iPhone/iPad storage -> Scroll down to Warframe Companion. Find the Warframe or Warframe Companion and swipe up on the app. Swipe up from the bottom to open the app switcher. Then tap Storage & cache -> Clear storage. 
Go to Settings -> Apps & Notifications -> See all apps -> Warframe.Find Warframe or Warframe Companion and swipe up on the app or tap Clear All.
Press the Recent apps button beside the Home button.This is a troubleshooting article for the Warframe and Warframe Companion apps on Android and iOS.įollow the steps below to help resolve any issues such as crashing, constant loading, items/content not showing, or error codes while using the Warframe app. Model and Operating System Version of Phone: (ex: Model: iPhone 8, Operating System Version: iOS 9).Include the following information in your ticket: If the issue persists once you have completed these steps, contact us by creating a ticket. First, follow the General Troubleshooting Steps below.
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